Check people in at the desk (Arrivals)
Tick off families as they arrive at a Stay & Play or other booked session, and take their ticket money.
Who can do this: desk volunteers, coordinators and admins, with the desk open.
When a session has an event with places (see Create a Stay & Play or other event), the desk's drawer has an Arrivals tab listing everyone who booked.
Steps
- Open Arrivals in the drawer along the bottom of the desk.
- For a family who booked, press Check in on their row. Confirm how many Adults and Children came.
- For someone who did not book, press Walk-in, fill in the counts, and check them in.
- If the ticket has a price, it joins the Pay panel. Take payment as usual.
What you'll see
The row shows Here. The totals at the top count children and adults checked in. Attendance is added to each family's history and to your reports, so Stay & Play visits count alongside loans for funders.
Good to know
- Scan or type a member's name in the scan bar to find their booking quickly.
- No desk at the event? A coordinator can check people in from the session's Bookings tab in the Calendar, on a phone or laptop. See Check people in at an event.
- Toys are not lent at events that are not lending sessions; the desk only shows Arrivals for those.