Running a session | Gizzago Help

📄️The four stages of a session

A session has four stages (Pack, Desk, Cash-up and Summary), all run from one full-screen session screen on the desk tablet.

Turn on desk mode on the tablet you use at sessions, so volunteers can unlock it with their own PIN.

Unlock the desk tablet with your PIN, and open the session (or start one if none is planned).

Use the Pack stage to gather reserved toys, see what is due back first, who is collecting for the first time, and what to bring.

Find the member, scan the toys, press Done and take payment. Fees and due dates are set for you.

When a member arrives to collect a reservation, add every reserved toy to their visit in one tap.

Scan a returned toy, check its pieces, note anything missing, and choose where it goes next.

Return a toy now and count its pieces when there is time; the Floor queue keeps it off the shelf until it is counted.

What to do when a toy is reserved for someone else, a member has reached their limit, or a membership has lapsed.

Add a new member at the desk with a short form, then lend to them straight away.

Add a membership renewal to a member's visit, so they pay for it with their toys.

Use the Pay panel to take cash, card or account payments, waive a fee with a reason, add a donation with Gift Aid, and email a receipt.

At a session with bookings, such as Stay & Play, check in booked families and walk-ins from the desk's Arrivals drawer.

Lend a toy the library owns but has never catalogued, in about 15 seconds, and send it to the To catalogue list.

Count the tin, compare it with what Gizzago expects, note any difference, tidy loose ends and close the session.

The desk locks itself after two minutes without use. A visit in progress is parked and picks up where you left off.

Keys that speed up the desk and the rest of Gizzago when you have a keyboard or a barcode scanner.