How reservations work
The rules behind reserving toys in Gizzago, in plain words you can share with members, from choosing a session to collecting and what happens if you cannot come.
Reserving toys (for members)
Step-by-step help for members reserving toys online, from the catalogue to the basket and confirmation, and how to change or cancel.
Manage a reservation
Find a family's reservation, move it to another session, cancel it, or mark it not collected.
Pick lists
Use a session's pick list to find reserved toys on the shelves, tick them off, deal with anything you cannot find, and print it.
The waitlist ("Tell me when it's back")
How families queue for a toy that is out, how Gizzago offers it to the first in line, and how coordinators manage the queue.
Loans out, and chasing overdue toys
See everything out on loan, open a loan's details, and send kind reminders to families with overdue toys, one at a time or all at once.
"Still coming?" and "Rebook" emails
The evening-before email that asks families if they are still coming, and the kind Rebook email when a reservation is not collected.