How members join
What a family sees when they join your library online, from choosing a plan to paying, and what happens if they pay at the desk.
Find a person and read their history
Search the People list, open someone's record, and read their loans, payments, emails and notes in one timeline.
Add a person or family
Add a new family, another adult, or a contact such as a donor, and how Gizzago warns you about duplicates.
Children
Add, change or remove children on a household, why Gizzago only keeps the month and year of birth, and how your library chooses what to ask.
Renew or change a membership
Renew a family's membership from their record, or extend, pause, move, approve or cancel it.
Consents and email choices
See and record what a person has agreed to, such as terms, photos and newsletter emails, and how members change their own email choices.
Notes, desk flags and safeguarding notes
Leave notes for the team, show a short flag to desk volunteers, and keep safeguarding notes that only the safeguarding lead can read.
Payments, charges and balances
See what a family owes, take a payment, add or waive a charge, reverse a payment, and sort out owed pieces from the person's record.
Merge duplicate people
Combine two records for the same person into one, keeping all their loans, payments, notes and children.
Export a list, or anonymise a person
Download a list of people as a CSV spreadsheet, or permanently remove one person's details while keeping your loan and money records.
What members see in their account
A tour of the member's own account pages, from loans and renewals to family, payments, email choices, security and privacy.